Customer experience

Enhance your customer journey with voice and SMS conversations

Use Callr’s API to automatically engage your customers when and how they need it — at scale, across every channel.

A customer engaging with a brand by phone

Customer Support

“How can we help?”

Authentication

“Your one-time password is 8jif^X6j”

Notifications

“You’re having lunch tomorrow at Pizzeria Amalfi!”

Marketing Messages

“Today only! Free shipping on all orders.”

Handling 2.5 million calls daily for 300+ companies

Read Callr reviews on GetAppRead Callr reviews on Capterra

Why Callr

Create personalized communication flows and convert more customers

Everything you need to engage customers at the right moment, on the right channel.

Build custom flows

Create complex scenarios to send the right message at the right time, with the simplicity of low-code development.

Get more done with AI

Get written recaps and insights from every conversation, set up smart AI Voice Agents to book meetings or extract user insights — there’s so much you can do with Callr AI.

Seamlessly integrate with our API

Callr fits into your product through a well-documented REST API and webhooks.

Voice & SMS API platform

Engage and inform your customers at scale

Reach customers in more than 220 countries. Reduce no-shows, improve conversions, and deliver a great customer experience.

Reach customers anywhere

Send notifications, confirmations, and reminders by SMS, email, and voice — in 220+ countries on infrastructure we own.

Built for scale

From a single OTP to millions of messages a day, the platform delivers with carrier-grade reliability.

A reservation confirmation delivered by SMS, email and voice through Callr
SMSEmailVoice
A customer on a call handled through CallrA support conversation with a Callr AI Agent that hands off to a human team

Use cases

Discover what you can do with Callr’s API

A handful of the customer journeys teams build on Callr every day.

Notify and alert users

Deliver critical alerts and confirmations on time via SMS, email, and voice messages.

Improve support with AI Agents

Set up a support voice AI Agent and let customers reach out through their preferred channel.

Manage your workforce

Monitor off-site employees’ activity through clock-in / clock-out phone numbers.

Send reminders

Reduce no-shows and boost sales with timely reminders — your best bet to grow conversion rates.

Enhance your marketing

Drive traffic to your website with SMS, email, and voice marketing campaigns.

Send One-Time Passwords

Make authentication simpler and more secure with OTP and 2FA.

Voice AI Agents

Voice AI Agents

Assist incoming callers through their journey, capture key data, and enhance their overall experience.

  • Health
  • Restaurant
  • Real estate
  • Debt collection
Get started for free

Enable self-serve solutions

Let users schedule meetings, pay a bill, or confirm an order with the simplicity of sending an SMS.

Build dynamic call routing rules

Create flexible, dynamic rules to direct users to the right agent — 100% customizable to your business processes.

Implement smart AI Agents

Let users have voice or message conversations with virtual assistants — for support, to capture key data, or to handle incoming leads.

“I’m looking for a 2-bedroom flat, for a budget of €600,000.”

Salesforce AI

Name

Eva Carr

Email

e.carr@email.com

AI highlight

Eva Carr is looking for a 2-bedroom flat, for a budget of €600,000 in Paris

“Hello Eva, we found 2 matches. Click here to check them out.”

Conversations flowing through Callr into Salesforce, Google Ads and your own systems

Build custom flows

Integrate seamlessly with your product

Whatever your need, Callr’s API makes it simple to implement custom notifications and IVR flows in your solution, app, or service.

  • API-based
  • Serverless
  • Low-code programming
Get started for free

Build and implement fast

Ship with our low-code, serverless solution and a vast set of actions to build flows tailored to your needs.

Push data anywhere

Sync conversations and insights into Salesforce, Google Ads, and the rest of your stack through our API and webhooks.

AI

Leverage AI to extract more value from your conversations

Be there when your customers need you — to make a purchase, file a support request, or book an appointment.

  • Analyze conversations and capture specific data, then push it to your CRM
  • Build Voice AI Agents that understand your users’ requests
  • Plug into your app, database, or knowledge base to cater to your customers
Salesforce⚡ AI summary

Name

Eva Carr

Phone

+33 6 39 98 12 34

Email

e.carr@email.com

Buying intent

HOT 🔥

Overall sentiment

Positive

⚡ AI highlights

Eva Carr is looking for an apartment in Paris, close to a metro station. Her budget is €600,000 but she is willing to consider more expensive options if she finds something she really likes.

Callr works with any public or private AI model — including these four:

  • Claude
  • GPT
  • Mistral
  • Gemini

What our customers say

Dassin Bidouzo
“Call tracking is greatly appreciated by our clients. It has increased awareness of our brand and the trust our clients have in our services.”

Dassin Bidouzo

Chief Digital Officer, Bien’Ici

Bien’Ici
Yannick Fauchille
“We’ve worked with Callr since the beginning and our businesses have grown together. We appreciate their responsiveness and their ability to keep evolving their API.”

Yannick Fauchille

Co-founder & Business Lead

Business Lead
Julien Balmont
“With Callr, we can easily prove ROI to our clients without wasting time manually looking for various data sources.”

Julien Balmont

Co-founder & CTO, Zenchef

Zenchef

Infrastructure

We own our network

Global coverage

Order numbers in one click across 220+ countries — including premium, vanity, and toll-free numbers.

Encrypted & secure

State-of-the-art data encryption with HTTPS, SIP TLS, and SRTP.

Reliable network

Multiple data centers and servers worldwide for a robust service you can rely on.

Registered carrier

We operate our own network for better performance, localization, and support.

Discover how Callr can help you get more from your conversations

From the first ring to the closed deal, put your voice and message data to work.

Book a demoGet started for free