Click to Call
Connect two phone numbers with a single API call. Callr initiates an outbound call to the first party, then bridges to the second using dial@v1 and bridge@v1. Supports web-initiated calls, lead callbacks, and agent-to-customer connections.
Overview
Click to Call (documented as Connect Two Numbers) uses the api-initiated branch to bridge two phone numbers via API. Callr dials the first party, plays an optional announcement, then dials the second party and bridges the audio streams.
How it works
Trigger the scenario via Callr’s REST API with both phone numbers. The inbound-call or api-initiated branch handles the first leg. dial@v1 connects to the second party. bridge@v1 links both audio streams for a live conversation. Optional: startRecording@v1 captures the call, say@v2 plays announcements before bridging.
Use cases
Web callback buttons: visitor enters their number, your backend calls the API, Callr connects them to your sales team. Lead response: CRM triggers an instant callback when a form is submitted. Agent-initiated outbound: agent clicks a number in the CRM, Callr bridges agent phone to customer. Masked calling: neither party sees the other’s real number.
Call flow control
Add pre-bridge logic: IVR prompts, business hours routing, whisper messages to the agent (announce caller name before connecting). Recording, transcription, and AI analysis can run on the bridged call. CDR captures both legs with full metadata.
Others features
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