Call recordings

Record inbound and outbound calls with startRecording@v1. Automatic transcription, cloud storage, and on-demand playback. Recordings accessible via API, webhook, or Portal. Configurable retention policies.

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Overview

Callr's call recording feature captures both sides of a conversation using the startRecording@v1 action. Recordings are stored securely in the cloud, automatically transcribed, and accessible via API, webhook, or the Portal.

How It Works

Add startRecording@v1 to your Callr Actions scenario. The recording starts automatically and captures both legs of the call. When the call ends, the recording is processed, transcribed, and a URL is generated. Use stopRecording@v1 if you need to stop recording mid-call.

Features

Automatic transcription with speaker diarization. Cloud storage with configurable retention periods. Secure access via signed URLs. Download or stream recordings. Bulk export via API for archival.

Compliance

Play a recording disclosure message before starting with say@v2. Configurable retention policies to comply with data protection regulations. Right to erasure via API. GDPR-compliant storage in EU data centers.

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