Data capturing
Capture and parse structured data from inbound SMS messages. Extract keywords, codes, responses, and customer information. Route parsed data to your CRM, database, or analytics platform via webhooks.
Overview
Callr's Data Capturing feature processes inbound SMS messages to extract structured data. Parse keywords, reference codes, survey responses, or any formatted content from incoming messages and route the extracted data to your systems.
How It Works
Incoming SMS are processed by your Callr Actions scenario. Use javascript@v1 to parse message content with regex, string operations, or custom logic. Push extracted data to your backend with fetch@v2. Send confirmation replies with sms@v1.
Use Cases
Order tracking: customers text an order number to get status updates. Survey collection: parse responses to structured questions. Lead capture: extract contact information from text-in campaigns. Inventory checks: staff text product codes to query stock levels.
Others features
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